FAQs
Support
For application questions or any support issues, please contact us at support@dipticapp.com.
FAQs
What size are the output images that are emailed or saved to the Camera Roll?
Normal— Final images are 1024 by 1024 pixels.
High Resolution— New in Version 2.0. Dynamic resolutions based on device camera size:
- iPhone 4: 2592 x 2592
- iPad gen 1, iPhone 3GS, iPod gen 3, iPod gen 4: 2048 x 2048
- iPhone 2G, iPhone 3G, iPod gen 1, iPod gen 2: 1600 x 1600
What kind of image adjustment controls are available?
We currently provide controls to adjust brightness, contrast, and saturation.
What does “Mirror Image” do?
When you click “Mirror Image” on the Transform screen, your photo gets flipped horizontally. If you want to mirror or flip your image vertically, click “Rotate 90 Degrees” two times, then click “Mirror Image.”
When I click “Rotate 90 Degrees” what happens?
Your selected image rotates 90 degrees clockwise.
How do I start over?
Go to the Layout screen and click the “Clear” button in the top right corner.
What are those colored boxes on the border control popup?
On computer screens, colors are made by mixing different amounts of red, green and blue. When all three are “0″ you get black, and when all three are “255″ you get white (we made shortcuts for those, too). To get a shade of gray, just set all three to the same value, somewhere in the middle. Play with the sliders on the border popup to see how they mix together to make any color you can imagine!
When I’m trying to adjust the position of my photo, sometimes it seems to “jump back” to a different position. Why is that?
The panels for each layout have a set size, kind of like a window that displays part of your photo so we can merge the two (or three) together. We’ve designed it so that you’ll never have a blank or empty area showing in any of the panels. When your photo “jumps back” to a different position, it’s because otherwise there would have been a blank area showing.
How do I get my images into the Diptic Flickr Community Pool?
All you need is a Flickr account and to join our group. A basic account is free. Once you have an account, visit our group and click the “Join?” link at the top of the page. Once you’re a member, you can add any image you create with Diptic to the group pool. You can use the Flickr website, or any of several Flickr apps to upload your photos.